With perimeters secured using firewall technology, many businesses are turning their attention to controlling the content of the data flowing in and out of their organisation. The flow of information into and out of an organisation is key to successful business operation and growth, but controlling the vast amount of email, IM and web content is crucial.
With the rise of spam, web and email malware, instant messaging and even legitimate streamed media sources, it has never been more important to be in control of the data being sent and received by the users within the enterprise.
The process of designing and delivering systems that can monitor and/or control the email, web, IM and other protocols routinely and legitimately passing through the firewalls of an organisation can be complicated, particularly when each country has its own legal view of some of these kinds of control. Coupled with the fact that each business requirement is unique, there is often a need to combine several technologies together to achieve a proper fit with client requirements.
Where content control systems are used, there is usually a need to work with HR teams too, in order to ensure compliance with local legislation relating to employee privacy and corporate liability.